Size and cut may vary between brands; use this chart as a general guide.
Shoes Guide - WOMEN
Shoes Guide - MEN
In-Store Pick Up:
We offer in store pick up!
Once you have received a confirmation that your order is ready to pick up, please bring order confirmation & valid photo ID. Call (787) 722-6317 on arrival, and we will meet you at the curbside.
Pick-up hours: 11:00 AM - 6:00 PM Monday-Saturday.
Orders placed before 2:00PM EST will generally be prepared on the same day.
Shipping to the US and PR:
Orders from $1-$99.99 incur an $10 shipping fee.
Free Priority Shipping on all US orders worth $100 or more.
*ALERT: Due to the current situation with the USPS, orders sent through Free Priority Shipping are experiencing delays.*
Next Day and 2nd Day Shipping is also available.
Orders placed Monday-Friday before 1pm EST (excluding holidays) will generally be shipped out on the same day pending product availability. We have enclosed a Pre-Paid Return Label inside the shipment. Just attach the label, reseal the original package and drop it at your nearest USPS Mailbox or Postal Office.
If you do not receive the return label, contact us and we will send you one via email. The Return Label inside the shipment only applies on regular price purchases. To return a sale item, feel free to contact us.
UPS Worldwide Expedited is $30 and takes 5-10 business days.
Our integration with the Zonos App allows you to pre-pay duties and taxes at check out. This way your package will arrive straight to your doorstep avoiding possible delays at Customs.
We do NOT offer free return shipping on international orders.
If you are unhappy with your order within 14 days of receiving it, we will give you a full-refund to your original method of payment!
Items must be unworn, unwashed, and unaltered with original tags attached. Shoes must also be unworn and in their original boxes. Accessories, Jewelry, Swimsuits, Skincare, Cosmetics and Candles may not be returned.
All sales with a discount of 60% or above are FINAL SALE and not eligible for return or exchange.
A $10 return shipping fee will be deducted from your refund once items are returned.
Feel free to contact us at: firstname.lastname@example.org
+1-787-722-6317 or through our live chat for any return/exchange inquiries.